
Having Trouble Paying Your Bill?
Columbus Electric Cooperative urges members directly affected by the public health crisis to contact us to let us know about your individual situation and enter into an installment payment plan regarding any past due utility bills. CEC is ready to work with members on a case-by-case basis to find a payment solution. Member Representatives are available Monday through Friday 8:00 am - to 5:00 pm at 575-546-8838 or 1-800-950-2667. A list of organizations that may be able to assist with past due balances is listed below.
First United Methodist Church TLC- 575-544-2400
Human Services Department (HSD) LIHEAP Office- 575-546-0467 or 1-800-283-4465
Community Action Agency- 575-527-8799 or 1-800-657-8967
Tierra Del Sol- 575-541-0477
Southern Arizona Community Action Program- 520-384-3120
For New Mexico residents Emergency Rental Assistance Program (ERAP)
ERAP is rental or utility assistance available to New Mexico households experiencing financial hardship due to the pandemic. For those
who qualify assistance can be used for rent, utility bills, water and sewer, trash removal, fuel oil, wood and wood pellets, and other
expenses related to housing costs such as hotel/motel costs. For more information about the program visit www.renthelpnm.org

Pay Now

811: Call before you dig

We're here for you!
Our Lobby is open 8:30 am - 4:30 pm, Monday - Friday.
Nuestro vestíbulo está abierto de 8:30am - 4:30pm, de lunes a viernes.
Get In Touch!
Company Contacts
If you have questions for a specific department at Columbus Electric, please direct your e-mail inquiries to the following contacts:
- General: general@col-coop.com
- Hazard Reporting: operationsdept@col-coop.com
- Economic Development: economicdevelopment@col-coop.com
- Marketing: economicdevelopment@col-coop.com
- Administration: col-coop@col-coop.com
- Billing: billing@col-coop.com
- Line Extensions: LineExtensions@col-coop.com
- Operations: operationsdept@col-coop.com
Management
- Executive Vice President/ General Manager: Chris Martinez chrism@col-coop.com
- Office Manager: Rachel Marrufo rachelm@col-coop.com
- Human Resources: Susanna Morris suem@col-coop.com
Telephone Numbers
- Main Office Number - 575-546-8838
- Fax - 575-546-3128
- Toll Free - 1-800-950-2667
- Emergency Outage Number - 1-800-228-0579
- New Mexico Public Regulation Commission - 1-575-827-4533
- Arizona Corporation Commission - 1-800-222-7000